• Information about transport / tickets booking

"Personal Assistant" will provide detailed information about the schedule of flights, trains and other kinds of transport in the required direction and will pick up connecting flights, which will satisfy the needs of the subscriber. "Personal Assistant" will book the required ticket and pay for it on behalf of the subscriber by his request.

• Information about hotels / booking

"Personal Assistant" will provide detailed information about hotels in desired region. "Personal Assistant" will book the selected room and pay for it on behalf of the subscriber by his request.

• Information about rental of vehicles and other means of transport

Information about rental of vehicles and other means of transport / transport rental. "Personal Assistant" will provide information about the cars classes and their presence in car rental companies. "Personal Assistant" will organize car rent and pay for it on behalf of the subscriber. Provision of detailed information and booking of other types of transport around the world.

• Interpretation / language support

"Personal Assistant" will help subscriber to translate information into any of the world's main languages. With help of 26 Call Centers around the world, language support is available in more than 77 languages. The possibility of the three-way conference call:
1) subscriber,
2) a person whose speech is necessary to be translated ("Personal Assistant" will get in touch with him and add him to a conference call),
3) "Personal Assistant". If the person whose speech is necessary to be translated is located in the same room with the subscriber, it is possible to use a speakerphone.

• Information about vaccinations

Vaccinations required or recommended for being in the region requested by subscriber. Consultation is provided by health professional.

• Information about visas

Visa requirements for the country requested by Client. Instructions for getting a visa. Addresses and phone numbers of consulates, embassies and visa centers, as well as business intermediaries, providing the full range of services in the shortest period and in unusual cases. Coordination.

• Information about countries / regions

Description of the features of the country or region, for example, culture, medical care, safety and precautionary measures, the organization of public transport, etc.

• Recommendations to ensure personal safety

Security measures recommended by the government and other aspects of self security.

• Information about weather and currency rates

Weather forecast for the region, currency rates.

• Secretary

"Personal Assistant" will perform any small errand, whether sending a fax or message, informing anyone about anything, and other tasks. We can also wake you up at a desired time by calling to specified number.

• Solving problems in typical situations:

- you have problems with check-in;
- you need to rebook or cancel a flight or change your hotel booking;
- your flight is cancelled or delayed;
- you’re late to a flight or train or already missed it;
- you request reference information;
- you have lost baggage;
- in case of violation of consumer rights - poor quality of services provided, sale of goods of improper quality, in the travel arrangements for all types of transport, while staying in hotels *;
- while placing in hotels, boarding the flights or the trains*.

• Road-side assistance

"Personal Assistant" is ready to help the subscriber in any aspect relating to his movement by car whether delivery of the gas when it ran out, help in finding necessary driving destinations or other errands.

* - As part of work with claims the service will be provided exclusively as the assistant service: "Personal Assistant" will contact with the service provider, ask to comment the subscriber's situation, will insist on its solution and to look for alternative solutions to subscriber in parallel.